Abelo for Financial Services
Viber & WhatsApp messaging automation for banking & fintech
Never miss a customer-critical moment. Automate OTPs, fraud alerts, payment reminders and offers across Viber, WhatsApp and SMS.
Abelo is an official Viber Messaging Partner
Your Viber messages go out through us directly. One platform. One bill.
Abelo is an official Viber Messaging Partner
Your Viber messages go out through us directly. One platform. One bill.
Abelo is an official Viber Messaging Partner
Your Viber messages go out through us directly. One platform. One bill.
Built for the messages your business can't afford to miss
Your systems trigger the event. Abelo delivers the message through the right channel, under your verified brand, and sends delivery data back to your systems.
Your systems trigger the event. Abelo delivers the message through the right channel, under your verified brand, and sends delivery data back to your systems.
OTP & 2FA
Codes that arrive the moment they are requested, with the expiry in the same line, so customers type them once instead of asking again.
OTP & 2FA
Codes that arrive the moment they are requested, with the expiry in the same line, so customers type them once instead of asking again.
Transaction alerts
Card spend, incoming transfers and balance changes, sent the second they happen, so customers hear about their money from you first.
Transaction alerts
Card spend, incoming transfers and balance changes, sent the second they happen, so customers hear about their money from you first.
Fraud and security alerts
Your fraud engine fires, Abelo delivers. Amount, merchant and a button to confirm or report transaction, seen within seconds rather than hours.
Fraud and security alerts
Your fraud engine fires, Abelo delivers. Amount, merchant and a button to confirm or report transaction, seen within seconds rather than hours.
Payment and card reminders
Payment due, payment failed, card expiring, instalment approaching. Each one sent by the system that already knows the date.
Payment and card reminders
Payment due, payment failed, card expiring, instalment approaching. Each one sent by the system that already knows the date.
Service and policy notices
Statements ready, service disruptions, regulatory and policy changes, adviser appointments. Logged per recipient, so you can show who was told.
Service and policy notices
Statements ready, service disruptions, regulatory and policy changes, adviser appointments. Logged per recipient, so you can show who was told.
Offers and reactivation
Pre-approved limits, upgrades, onboarding journeys and dormant accounts, segmented by product or tier and personalised per recipient.
Offers and reactivation
Pre-approved limits, upgrades, onboarding journeys and dormant accounts, segmented by product or tier and personalised per recipient.
How it works
How it works
Your systems decide when.
Abelo delivers it.
Every message your customers receive starts with an event your systems already record: a login, a flagged transaction, a due date.
Every message your customers receive starts with an event your systems already record: a login, a flagged transaction, a due date.
01
Build your templates once
Create message templates in Abelo, transactional or promotional, with variables like amount, date or card ending. Viber and WhatsApp templates are approved by Rakuten Viber and Meta before first use.
01
Build your templates once
Create message templates in Abelo, transactional or promotional, with variables like amount, date or card ending. Viber and WhatsApp templates are approved by Rakuten Viber and Meta before first use.
02
Trigger it from your system
Core banking, fraud monitoring, card management or CRM makes one API call with each customer's values. Abelo delivers under your verified sender, with automatic SMS failover.
02
Trigger it from your system
Core banking, fraud monitoring, card management or CRM makes one API call with each customer's values. Abelo delivers under your verified sender, with automatic SMS failover.
03
Track every message
Delivery status and every customer reaction return to your systems by webhook and show in Abelo. Promotional sends report as one campaign, with clicks and conversions.
03
Track every message
Delivery status and every customer reaction return to your systems by webhook and show in Abelo. Promotional sends report as one campaign, with clicks and conversions.
API & Integrations
API & Integrations
Works with your existing technology stack
Connect Abelo to the systems that already know what happened, like core banking, card management, fraud monitoring and CRM, and let Abelo handle the customer-facing message.
Connect Abelo to the systems that already know what happened, like core banking, card management, fraud monitoring and CRM, and let Abelo handle the customer-facing message.
Rest APIs
Webhooks
Dynamic variables
Delivery callbacks/status
Full documentation
Why Abelo
Everything a bank needs, without a second vendor
One platform for critical communications and customer engagement.
Safety
Built for sensitive customer data
We’ve built customer-facing applications for brands including NOVA, Intralot and Protergia, handling sensitive telecom, banking and energy data. Security, privacy and GDPR are built into how we engineer every product.
Safety
Built for sensitive customer data
We’ve built customer-facing applications for brands including NOVA, Intralot and Protergia, handling sensitive telecom, banking and energy data. Security, privacy and GDPR are built into how we engineer every product.
Speed & Scale
Built for superior speed and scale
The products we've built serve millions of users every month. Abelo brings that experience to financial messaging, from high-volume OTPs and transaction alerts to the sudden spikes that come with critical events.
Speed & Scale
Built for superior speed and scale
The products we've built serve millions of users every month. Abelo brings that experience to financial messaging, from high-volume OTPs and transaction alerts to the sudden spikes that come with critical events.
Analytics & Tracking
Proof for every message
See what happened to every message: delivered or failed, on which channel and when, with reads and clicks where available. Send downstream events back through the API and connect customer engagement to business results.
Analytics & Tracking
Proof for every message
See what happened to every message: delivered or failed, on which channel and when, with reads and clicks where available. Send downstream events back through the API and connect customer engagement to business results.
Compliance
Built to answer procurement
Your legal and procurement teams need answers before anyone signs. Abelo provides the documentation they need, including a Data Processing Agreement, with consent and messaging controls designed for responsible customer communications.
Compliance
Built to answer procurement
Your legal and procurement teams need answers before anyone signs. Abelo provides the documentation they need, including a Data Processing Agreement, with consent and messaging controls designed for responsible customer communications.
Reliability
Automatic SMS failover
Reach customers even when your primary channel cannot deliver. Send through Viber or WhatsApp and automatically fall back to SMS, so critical notifications have another route to the customer.
Reliability
Automatic SMS failover
Reach customers even when your primary channel cannot deliver. Send through Viber or WhatsApp and automatically fall back to SMS, so critical notifications have another route to the customer.
Migration
Keep your existing systems
Already using another messaging provider? Keep your core banking, fraud and CRM triggers intact. Connect them to Abelo and migrate delivery, reporting and channel management without rebuilding the customer journeys that already work.
Migration
Keep your existing systems
Already using another messaging provider? Keep your core banking, fraud and CRM triggers intact. Connect them to Abelo and migrate delivery, reporting and channel management without rebuilding the customer journeys that already work.
Official Viber Messaging Partner
One platform. One bill.
Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.
Official Viber Messaging Partner
One platform. One bill.
Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.
Official Viber Messaging Partner
One platform. One bill.
Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.