Customer segmentation that lowers your cost per sale

Build audiences from what you know about your customers, how they reacted to past campaigns and what they actually bought. No spreadsheets, no SQL.

Visual that displays 3 segmentation options that Abelo offers out of the box via CMS
Visual that displays 3 segmentation options that Abelo offers out of the box via CMS. (tablet view)
Visual that displays 3 segmentation options that Abelo offers out of the box via CMS. (mobile view)

Send to fewer people and get more back

Abelo turns the data you already have into focused audiences, so you spend less reaching people who were never likely to respond.

Find the right people

Create segments from your own tags, campaign engagement and purchase history, all in one place without exports or manual lists.

Find the right people

Create segments from your own tags, campaign engagement and purchase history, all in one place without exports or manual lists.

Leave out the wrong ones

Every filter has an opposite, so you stop paying to reach the customer who bought yesterday and the one who never opens anything.

Leave out the wrong ones

Every filter has an opposite, so you stop paying to reach the customer who bought yesterday and the one who never opens anything.

Know cost before you send

See the recipient count and estimated cost the moment you choose a segment, so you know what you're about to spend before you send.

Know cost before you send

See the recipient count and estimated cost the moment you choose a segment, so you know what you're about to spend before you send.

Custom Segments

Custom Segments

Build segments around your own business logic

Tag contacts however your business already describes them, in the file you upload or at any point after. Every tag becomes a filter, and tags combine, so any audience you can describe in a sentence you can build in the interface.

VIP and loyalty tiers

Wholesale and retail

Store, branch or region

Interest and category

Sign-up source

Any tag you specify

Visual that displays custom segmentation options that are offered via Abelo CMS that enable brands to build segments around their own business logic.
Visual that displays remarketing segmentation options that are offered via Abelo CMS that enable brands to target users based on reaction to past messaging.

Remarketing

Remarketing

Target users based on reaction to past messaging

Your last campaign already sorted your audience for you. Some opened it, some did not. Some clicked, some did not. Abelo keeps all of it, so the interested get a follow-up and the quiet ones get something different entirely.

Received any campaign

Received a specific campaign

Engaged with any campaign

Engaged with a specific campaign

Never engaged

Any filter, or its opposite

Profile & Activity

Profile & Activity

Segment on what Abelo is already keeping for you

You do not have to hold any of this yourself. Every profile carries the channels it agreed to, the day it joined and the last time it showed a sign of life, kept current without anybody maintaining it.

Accepts Viber/WhatsApp marketing

Accepts SMS marketing

Last activity

Profile added

Country

Any filter, or its opposite

Visual that displays profile and activity segmentation options that are offered via Abelo CMS that enable brands to segment on what Abelo trackes on its own.
Visual that displays available, pre-built segmentation options for eCommerce, like High-Value customers, Active Profiles, Potential VIPs, New Subscribers, and more.

Pre-built Segments

Pre-built Segments

eCommerce-only

eCommerce-only

eCommerce-only

Connect your e-shop and customers arrive already sorted

Connect your store and your customers arrive already sorted by what they spend, how often they buy and how long it has been. Nothing to configure, and your first campaign can go out the same afternoon.

High-value customers

Potential VIPs

Loyal customers

New and silent subscribers

Active and dormant customers

Recent one-time buyers

Purchase Behaviour

Purchase Behaviour

eCommerce-only

eCommerce-only

eCommerce-only

Target what they did, not what you labelled them

Build the audience from the order history itself. Whether they have ever ordered, when the first was and when the last was, how many there have been, what they spent, and which products and collections they bought. Every one of them has an opposite.

Placed an order (or not)

First and last order date

Lifetime orders

Spending and lifetime spending

Purchased a specific product (or not)

Purchased from a specific collection (or not)

Visual that displays available segmentation options that are offered via Abelo CMS to eCommerce merchants.

Live Audiences

Live Audiences

A segment is only worth something while it is still true

Abelo rebuilds the segment audience at the moment you send, not the moment you saved it. Yesterday's list of dormant customers is not today's.

Live recipient counts

Every segment shows a live recipient count and estimated cost, so you decide what to send based on real numbers, not an old list.

Live recipient counts

Every segment shows a live recipient count and estimated cost, so you decide what to send based on real numbers, not an old list.

One click to campaign

See 340 dormant customers this morning? One click puts them into the campaign builder, with the audience already loaded and ready for your offer.

One click to campaign

See 340 dormant customers this morning? One click puts them into the campaign builder, with the audience already loaded and ready for your offer.

Duplicate and adjust

Copy a segment, change one condition and keep both. Most audiences a business needs are variations of the three or four it has already defined.

Duplicate and adjust

Copy a segment, change one condition and keep both. Most audiences a business needs are variations of the three or four it has already defined.

Plus, everything else a growing business needs

Analytics & ROI Tracking

See how different audiences perform, what they cost to reach and which segments are worth using again.

Personalisation

Tracked links per recipient, so you can see which version of a message people actually pressed.

Automations

Every flow reports its own orders, revenue and cost, so you can tell which ones pay for themselves.

API and webhooks

Trigger messages from your own systems. Anything your back office knows, Abelo can send the moment it happens.

GDPR and security

Enterprise-grade security, GDPR by design, and consent check on every send. Nobody who opted out gets messaged.

Multi-user & multi-role

Bring your team into Abelo and control who can access, manage and send from each part of your account.

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Visual displaying Abelo is an official Rakuten Viber messaging partner

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Visual displaying Abelo is an official Rakuten Viber messaging partner

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Visual displaying Abelo is an official Rakuten Viber messaging partner