When your business needs to say something, Abelo delivers it

Send transactional messages like OTPs and payment confirmations, or trigger promotional campaigns through the API, across Viber, WhatsApp and SMS.

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A young man smiles at his smartphone, which displays two transactional messages (OTP code verfication and order confirmation), both delivered via Abelo.
A young man smiles at his smartphone, which displays two transactional messages (OTP code verfication and order confirmation), both delivered via Abelo. (mobile view)
A young man smiles at his smartphone, which displays two transactional messages (OTP code verfication and order confirmation), both delivered via Abelo. (tablet view)

Abelo is an official Viber Messaging Partner

Your Viber messages go out through us directly. One platform. One bill.

Get to know more

Abelo is an official Viber Messaging Partner

Your Viber messages go out through us directly. One platform. One bill.

Get to know more

Abelo is an official Viber Messaging Partner

Your Viber messages go out through us directly. One platform. One bill.

Built for the messages your business can't afford to miss

Triggered by your own platform, delivered under your own verified business name on Viber, WhatsApp, or SMS.

Read the docs

OTP & 2FA

Verification codes and authentication messages.

OTP & 2FA

Verification codes and authentication messages.

Orders

Confirmations, receipts and status updates.

Orders

Confirmations, receipts and status updates.

Payments

Confirmations, receipts, reminders and renewals.

Payments

Confirmations, receipts, reminders and renewals.

Delivery

Shipping, tracking and delivery updates.

Delivery

Shipping, tracking and delivery updates.

Appointments

Bookings, reminders and last-minute changes.

Appointments

Bookings, reminders and last-minute changes.

Account activity

Sign-in alerts, password changes and security notifications.

Account activity

Sign-in alerts, password changes and security notifications.

Service alerts

Important updates your customers need to know.

Service alerts

Important updates your customers need to know.

Subscriptions

Renewals, expirations and billing notifications.

Subscriptions

Renewals, expirations and billing notifications.

API-triggered promotional campaigns

But Abelo can do more than send notifications

Use the same API to trigger promotional campaigns created in Abelo, without losing the campaign tracking and analytics behind every send.

Visual that displays 2 different instances of the same Viber campaign sent via Abelo. Each instance represents the personalised content that matches each customer's profile.
Visual that displays 2 different instances of the same Viber campaign sent via Abelo. Each instance represents the personalised content that matches each customer's profile. (mobile view)
Visual that displays 2 different instances of the same Viber campaign sent via Abelo. Each instance represents the personalised content that matches each customer's profile. (tablet view)

How it works

01

Build your template once

Create your message in the Abelo CMS, not your codebase. Add dynamic variables to text, links, images, buttons and even carousel images.

01

Build your template once

Create your message in the Abelo CMS, not your codebase. Add dynamic variables to text, links, images, buttons and even carousel images.

01

Build your template once

Create your message in the Abelo CMS, not your codebase. Add dynamic variables to text, links, images, buttons and even carousel images.

02

Trigger it from your system

Your system makes one API call with the values for each recipient. It decides who, when, and what each message says. Abelo handles delivery automatically.

02

Trigger it from your system

Your system makes one API call with the values for each recipient. It decides who, when, and what each message says. Abelo handles delivery automatically.

02

Trigger it from your system

Your system makes one API call with the values for each recipient. It decides who, when, and what each message says. Abelo handles delivery automatically.

03

Track it as a campaign

Abelo groups every triggered send under one campaign, so you see delivery, clicks, cost and revenue for the whole run, just like a campaign launched from Abelo CMS.

03

Track it as a campaign

Abelo groups every triggered send under one campaign, so you see delivery, clicks, cost and revenue for the whole run, just like a campaign launched from Abelo CMS.

03

Track it as a campaign

Abelo groups every triggered send under one campaign, so you see delivery, clicks, cost and revenue for the whole run, just like a campaign launched from Abelo CMS.

Why campaign-level tracking matters

See the whole campaign, in one place

Every API-triggered send rolls into one campaign, even when thousands of messages are sent individually.

Compare what works

Measure delivery, clicks, cost and revenue across automated campaigns, not just individual messages.

Optimise with confidence

Know which campaigns perform best, then improve, repeat or stop them based on real results.

Most platforms treat automated message send as an isolated event. You get a message ID and a delivery receipt, and that is where it ends. Run three triggered campaigns for a month and you have hundreds of thousands of rows in a log and no way to tell which of the three earned its cost. Finding out means tagging every send yourself, warehousing the results and building the report — so almost nobody does it, and almost nobody knows.


Abelo fixes this.

Most platforms treat automated message send as an isolated event. You get a message ID and a delivery receipt, and that is where it ends. Run three triggered campaigns for a month and you have hundreds of thousands of rows in a log and no way to tell which of the three earned its cost. Finding out means tagging every send yourself, warehousing the results and building the report — so almost nobody does it, and almost nobody knows.


Abelo fixes this.

API & Integrations

API & Integrations

Works with your existing technology stack

Connect Abelo to your CRM, back office, eCommerce platform or custom applications through APIs and webhooks.

Connect Abelo to your CRM, back office, eCommerce platform or custom applications through APIs and webhooks.

Integration time:

One afternoon

Channel logic:

Handled by Abelo

Rest APIs

Webhooks

Dynamic variables

Delivery callbacks/status

Full documentation

Visual that displays Abelo API & Integrations (CRM sync, Shopify, WooCommerce, Magento or custom-platform store).

Wherever your customers are.
We're already there.

Rakuten Viber logotype

Viber

Images, carousels and buttons, delivered under your verified business name. Abelo is an official Rakuten Viber Messaging Partner, giving you direct access to Viber messaging.

Learn more about Viber

Rakuten Viber logotype

Viber

Images, carousels and buttons, delivered under your verified business name. Abelo is an official Rakuten Viber Messaging Partner, giving you direct access to Viber messaging.

Learn more about Viber

WhatsApp logotype

WhatsApp

Campaigns under your verified business profile, for the part of your audience that lives on WhatsApp rather than Viber. Same segments, same reporting.

WhatsApp logotype

WhatsApp

Campaigns under your verified business profile, for the part of your audience that lives on WhatsApp rather than Viber. Same segments, same reporting.

SMS logotype

SMS

No app or data connection required. Send SMS on its own, or let Abelo automatically fall back to SMS when a Viber or WhatsApp message can’t be delivered.

SMS logotype

SMS

No app or data connection required. Send SMS on its own, or let Abelo automatically fall back to SMS when a Viber or WhatsApp message can’t be delivered.

Plus, everything else a growing business needs

Marketing messaging

Segmented, personalised campaigns your marketing team builds and sends without a developer, via Abelo CMS.

Audience growth tools

Out-of-the-box lead capture forms and opt-in flows, so you can grow your audience and reach more customers.

SMS failover

Automatic on every campaign. If Viber or WhatsApp cannot deliver, the message goes out as SMS instead.

API and webhooks

Trigger messages from your own systems. Anything your back office knows, Abelo can send the moment it happens.

GDPR and security

Enterprise-grade security, GDPR by design, and consent check on every send. Nobody who opted out gets messaged.

Multi-user & multi-role

Bring your team into Abelo and control who can access, manage and send from each part of your account.

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Get stared

Explore more

Visual displaying Abelo is an official Rakuten Viber messaging partner

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Get stared

Explore more

Visual displaying Abelo is an official Rakuten Viber messaging partner

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Get stared

Explore more

Visual displaying Abelo is an official Rakuten Viber messaging partner