Message personalisation down to the image and the button

Write it once. Send thousands of individual messages, each with its own copy, images, offer and links.

Visual that displays 2 different instances of the same Viber campaign sent via Abelo. Each instance represents the personalised content that matches each customer's profile.
Visual that displays 2 different instances of the same Viber campaign sent via Abelo. Each instance represents the personalised content that matches each customer's profile. (tablet view)
Visual that displays 2 different instances of the same Viber campaign sent via Abelo. Each instance represents the personalised content that matches each customer's profile. (mobile view)

Every customer gets a message that was written for them

Go beyond adding a first name. Personalise the copy, offer, image, button, link and even individual carousel cards for each customer.

Write it once

One message becomes thousands of individual ones. Build it once instead of creating a separate campaign for every audience you want to reach.

Write it once

One message becomes thousands of individual ones. Build it once instead of creating a separate campaign for every audience you want to reach.

Change more than the text

Personalisation in Abelo reaches the image, the button label, the destination link and each individual card in a Viber or WhatsApp carousel.

Change more than the text

Personalisation in Abelo reaches the image, the button label, the destination link and each individual card in a Viber or WhatsApp carousel.

Discount only where it pays

Make the offer dynamic, so different customers or segments receive different incentives instead of giving everyone the same discount.

Discount only where it pays

Make the offer dynamic, so different customers or segments receive different incentives instead of giving everyone the same discount.

Text and offers

Text and offers

Not just their name.
Their offer.

Any value you hold can appear anywhere in the copy: what they bought, where they shop, which tier they are on, what their discount is. Offers vary by segment, so the loyal tier gets a number the general list never sees and you are not running four campaigns to do it.

Name and any list column

Offer and discount value

Segment-specific wording

Dates and reference numbers

Fallbacks when a value is missing

Visual that displays how Abelo personalisation enables brands to set different names, discounts, discount codes and more per Viber, WhatsApp or SMS campaign.
Visual that displays how Abelo enables brands to set personalised, per-recipient images across Viber or WhatsApp messaging campaigns.

Images

Images

The message picture changes with the person

The image is a variable like any other. Send the trainers to the people who buy trainers and the moisturiser to the people who buy moisturiser, in the same campaign, from one message. On a lock screen, the picture does the selling before a word is read.

Per-recipient message image

Rendered preview per person

Same campaign, many visuals

Buttons & Links

Buttons & Links

The button says their thing and goes to their page

Button label and destination both vary. "Reorder your usual" for one customer and "See what's new" for another, each pointing at a different page, each tracked individually so you can see which version people actually pressed.

Per-recipient button label

Per-recipient destination link

Tracked link per recipient

Deep links into your site

Click reporting

Visual that displays how Abelo enables brands to set personalised buttons and links per pecipient across Viber or WhatsApp messaging campaigns.
Visual that displays how Abelo enables brands to set personalized product carousel card content in one message, each with its own image, title, price and button.

Carousel cards

Carousel cards

Every card in the carousel, personalised

A Viber or WhatsApp carousel is several product cards in one message, each with its own image, title, price and button. Abelo lets you personalise each card individually, so the row of products one customer scrolls through is not the row anybody else sees.

Per-recipient card images

Title and price per card

Buttons on every card

Different products per person

Tracking on every card

Recent one-time buyers

3 ways to feed personalisation

3 ways to feed personalisation

Put your data to work in every message

Personalisation is only as good as the data behind it. Abelo can use the data you already have, whether it lives in your list, your store or your own systems.

Your contact list

Viber messaging campaign showcasing a personalized message that aims to help a fashion e-commerce store recover abandoned carts.

Every column you upload becomes a variable

Whatever you upload can become part of the message. Customer tier, branch, renewal date, points balance or the last product they bought can all be used without custom mapping or development.

Your contact list

Viber messaging campaign showcasing a personalized message that aims to help a fashion e-commerce store recover abandoned carts.

Every column you upload becomes a variable

Whatever you upload can become part of the message. Customer tier, branch, renewal date, points balance or the last product they bought can all be used without custom mapping or development.

Your own systems

Viber messaging campaign showcasing a personalized message that aims to help a fashion e-commerce store recover abandoned carts.

Your platform decides what each message says

Build message template in Abelo with variables wherever you need them, then let your system trigger it with customer-specific values. Abelo renders each message and tracks every send as one campaign.

Your own systems

Viber messaging campaign showcasing a personalized message that aims to help a fashion e-commerce store recover abandoned carts.

Your platform decides what each message says

Build message template in Abelo with variables wherever you need them, then let your system trigger it with customer-specific values. Abelo renders each message and tracks every send as one campaign.

Your connected store

Viber messaging campaign showcasing a personalized message that aims to help a fashion e-commerce store recover abandoned carts.

Product data fills the message automatically

Use product images, prices, descriptions and links directly in your messages. Recommendations and offers can also reflect what each customer bought and what they typically spend.

Your connected store

Viber messaging campaign showcasing a personalized message that aims to help a fashion e-commerce store recover abandoned carts.

Product data fills the message automatically

Use product images, prices, descriptions and links directly in your messages. Recommendations and offers can also reflect what each customer bought and what they typically spend.

Plus, everything else a growing business needs

Segmentation

The segment decides who hears from you. Personalisation decides what each of them actually sees.

Analytics & ROI Tracking

See how different audiences perform, what they cost to reach and which segments are worth using again.

Automations

Every flow personalises per customer, built around what they left behind, bought or have been waiting for.

API and webhooks

Trigger messages from your own systems. Anything your back office knows, Abelo can send the moment it happens.

GDPR and security

Enterprise-grade security, GDPR by design, and consent check on every send. Nobody who opted out gets messaged.

Multi-user & multi-role

Bring your team into Abelo and control who can access, manage and send from each part of your account.

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Visual displaying Abelo is an official Rakuten Viber messaging partner

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Visual displaying Abelo is an official Rakuten Viber messaging partner

Official Viber Messaging Partner

One platform. One bill.

Abelo is an official Rakuten Viber Messaging Partner, so your Viber messages are sent directly through us under your own verified business identity. No reseller in the chain means no added cost or unnecessary delay.

Visual displaying Abelo is an official Rakuten Viber messaging partner